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Publish Date

Positional Designation

Positional Duties

Workplace

19.Feb.2016

Mitarbeiter im Bereich Vertrieb und Technischer Support

    Aufgabe:
  • Vermarktung und Verkauf von Produkten im Bereich RC Modellbau.
  • Akquisition neuer Kunden
  • Technischer Support und die Beratung von bestehenden Kunden
  • Analyse und Entwicklung der Zielmärkte
  • Analyse und Reporting des Ergebnisses an den Geschäftsführer
    Profil:
  • Erfahrung/ Netzwerk im Bereich des R/C Hobby Marktes
  • Technisches Verständnis
  • Verhandlungssichere Englischkenntnisse, da Unternehmenssprache Englisch ist, weitere Sprachen sind von Vorteil
  • Selbständige Arbeitsweise
  • Verhandlungsgeschick, Kommunikationsstärke und Kundenorientierung
  • Sicheres, kompetentes Auftreten
  • Es erwartet Sie eine spannende und vielseitige Tätigkeit in einem innovativen Umfeld und einer interessanten Branche. Sie erhalten eine gezielte Einarbeitung in die unterschiedlichen Abläufe sowie viel Freiraum für die persönliche und fachliche Weiterentwicklung.
Düsseldorf
19.Feb.2016

Customer Service Representative:
Serves customers by providing product and service information; resolving product and service problems.

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.
  • Prepare daily shipping documents for warehouse colleague.
  • Making monthly company document control, and hand in sorted folder to Manager according to the requirement.
Düsseldorf
19.Feb.2016

Sales Representative:
Serves customers by selling products; meeting customer needs.

  • Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
  • Focuses sales efforts by studying existing and potential volume of dealers.
  • Submits orders by referring to price lists and product literature.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
  • Recommends changes in products, service, and policy by evaluating results and competitive developments.
  • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Provides historical records by maintaining records on area and customer sales.
  • Contributes to team effort by accomplishing related results as needed.
Düsseldorf

Please send your CV to [email protected] or Call up +49 0211 8892 5618

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